1. When and where do you usually deliver?
We work on all days of the week.The delivery charge is in accordance to the area where the delivery is to be made while installation and pick-up is free of cost. In case you do not have lift or permission to use lift at your premises, additional labor charges will be charged to carry the products through stairs. We are currently active in Gurgaon,Delhi & Noida
2. What if I am not at home at the time of delivery?
After you place the order, our representative will give you a call to book a delivery slot. In case you are not at home, you have to appoint a representative (flatmate/friend/relative) to collect the order and sign the contract on your behalf. Lessee or his/her representative has to be present at the agreed date and time. Otherwise extra shipping costs, will be charged. Also, Lessee representative should carry an original/soft copy of Lessee ID proof at the time of accepting the delivery
3. What if my building does not have a lift?
In case you do not have a lift or permission to use the lift at your premises, extra labour charges will be applicable(For heavy Products only) to carry the products via stairs; amount will depend on the order size and floor level.
4. What if my society does not allow vehicles inside?
Please note that you should ensure the entry of delivery vehicle inside the premises. Most of the times, it is not allowed to park the delivery vehicles on road. Please also ensure that you have completed the required documents and payment work mandatory with the landlord, we have observed that sometimes customers do not have permission to shift into the new house.
5. When the contract ends, what happens to the pickup?
We will call you 1-2 days prior to the scheduled end date of the contract to fix the pick-up date and time. If you choose to keep your product for longer than the agreed tenure or return it before the agreed date due to some reasons, you can mail us one week in advance.